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Hassle-Free Returns

Hassle-Free Returns 

We want to make returns as easy as possible, if you are not 100% satisfied we offer 30 days to return your order for a refund or an exchange. A $5 shipping fee fee applies. For international customers we are now offering deep discounts on all international shipping rates. Our goal is for every customer to be 200% satisfied with our service. 

Shipping


worldwide_shipping_banner.jpgWe can ship to virtually any address in the world. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

For USA orders, we offer FREE SHIPPING with USPS First Class Mail, which takes 3 to 5 business days to be delivered.  We also offer Priority Mail shipping which takes 2 to 3 business days to be delivered, and finally, we offer Express Mail service which takes 1 to 2 business days for delivery.
We provide a tracking number for all orders with an email confirmation as soon as your order is shipped.

For international shipping we use USPS Express Mail Service for a flat fee of $32.00. This service usually takes 3 to 7 business days to be delivered anywhere in the world. We are glad to announce that we are now offering all FEDEX services at a very affordable price for your convenience.  
We declare each package as a gift and as a low value to help avoid/minimize customs charges. If you have any questions please free free to contact us via chat, email or phone. You can also contact us via our Facebook and Twitter pages. 

Return Policy

If for any reason you are not completely satisfied with your purchase you may return any unworn item within 30 days of delivery for a full refund or an exchange for another item. 

You should expect to receive your refund within 3 to 5 days of of the arrival of your returned package
in our warehouse, however, in many cases you will receive a refund quicker.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.
We'll notify you via e-mail of your refund once we've received and processed the returned item.

Need to contact us?

Call: 1-844-736-6373  (Mon-Fri 9:00-6:00 E.T.)

Email: info@soleeyewear.com

 

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